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A human-centered design consultancy reimagining work for radically better experiences and outcomes.

Solving business problems by solving the human ones.

DISCOVER THE POWER OF A HUMAN-CENTERED APPROACH TO RADICIALLY TRANSFORM WORK AND BUSINESS OUTCOMES.

BUILD RAVING FANS INSIDE AND OUT
GROW YOUR PROFITABILITY
GAIN A COMPETITIVE ADVANTAGE
THE PROBLEM

Your brand, culture, leadership, engagement, team performance, productivity, change, retention, ... problem is fundamentally a human experience problem.

YOUR OPPORTUNITY

Getting the human experience right is the key to regenerating business value and growth.

That's what we help you do.

From top leadership to every employee, the experiences individuals have with your organization are the key to transformative progress. Companies that invest in creating superior work experiences are four times more profitable. Aligning people’s experiences with business goals empowers them to innovate, collaborate, and create sustaining value even in times of near-constant change and disruption.

XPLOR ACCELERATOR #1 

Human-centered at the core.

Converge around a common vision, shared values and an empathetic understanding of diverse people and their real, varied needs and experiences sparking creativity and innovative solutions.

XPLOR ACCELERATOR #2

Collaboratively co-creative.

Strategically involve stakeholders of varied backgrounds/functions, leveraging their collective knowledge to accelerate discovery, decision-making, alignment, adoption and skill building.

XPLOR ACCELERATOR #3

Holistic, joins the dots.

View the organization ecosystem as a whole, considering the needs and experiences of all stakeholders and the business. Identify and prioritize the most valuable, feasible solutions that work together and scale.

XPLOR ACCELERATOR #4

Iterative, learning by doing.

Incorporate constant feedback and experimentation loops to nurture innovation, de-risk investments, increase adaptability and efficiencies while integrating iterative delivery to increase speed to value. 

Strategic Advisory

& Coaching 

Human-Centered Research

& Experience (X) Design

Human-Centered Innovation

Learning Programs & Co-Creation Labs and Workshops

Create and deliver tailored solutions that address contemporary workplace problems, enhancing experiences through human-centered research and design execution.

Strategic guidance to identify opportunities to reduce work experience friction points and fulfill your business ambitions.

Expand your team's problem-solving, collaboration and facilitation skills through human-centered innovation and facilitation learning experiences or tackle a real problem as a team in a learn-by-doing, co-creation innovation lab or workshop.

  • Design a clear and differentiated strategy that speaks to and prioritizes  your team's real challenges and needs, ensuring they can do their best work.

  • Gain a deep understanding of people's needs and challenges throughout their work journey with your organization. Generate actionable insights to facilitate quicker, better business decisions that align with and meet people's expectations.

  • Enhance work experiences by deeply understanding people's needs, co-designing resonant strategies and solutions ensuring memorable interactions, and orchestrating capabilities for exceptional outcomes.

  • Enhance your team's problem-solving, collaboration and innovation skills through learn-by-doing experiential programs and coaching or get support to expand your team's alignment and horizons.

WE ADAPT TO YOUR NEEDS

How we help

We seamlessly integrate human-centered design, experience design and organizational design innovation with creativity and execution excellence to craft solutions in service of people and business value.

Human-Centered Research & Design

Create and deliver tailored solutions that address contemporary workplace problems, enhancing experiences through human-centered research and design execution.

Human-Centered Innovation Learning Programs & Co-Creation Labs

Expand your team's problem-solving, collaboration and facilitation skills through human-centered innovation and facilitation learning experiences or tackle a real problem as a team in a customized learn-by-doing, co-creation innovation lab (or workshop).

Strategic Advisory & Coaching 

Strategic guidance to identify opportunities, reduce work experience friction points and fulfill your business ambitions.

SERVICES

Our offerings

We team up with clients through strategic advisory, research and design projects, and customized learn-by-doing experiential programs.

SERVICES

Our offerings

We team up with clients through strategic advisory, research and design projects, and customized learn-by-doing experiential programs.

OUR CLIENTS SAY IT BEST

We are trusted by the world's most prominent brands. 

Working with XPLOR, more specifically Lisa, has been one of the most valuable professional partnerships I’ve had in the past few years. As a subject matter expert in the employee experience, design and HR spaces, who also has a deep background in communications, transformation, innovation, senior leadership and other disciplines, Lisa is truly one of a kind.

Kristin McDonald

The Coca-Cola Company

I had the pleasure of working with Lisa on developing a strategic experience-centered practice and plan for a global organization that had traditionally not prioritized candidate and employee experience holistically. Lisa’s expertise and guidance were invaluable in accelerating our understanding and creating a practical employee-centered strategy that also achieved our business goals. Her ability to balance the needs of the organization with the needs of employees is truly remarkable. I highly recommend working with Lisa, regardless of where you are in your journey.

Jackie Blair

Rockwell Automation

Lisa was invaluable in accelerating my understanding of talent experience principles and best practices, and she connected me to the tools and resources I needed to stand up a cross-functional experience design practice within my organization quickly and effectively. Lisa is the go-to source if you’re trying to get your head around talent experience -- or if you’re trying to figure out why your existing approach isn’t working the way you think it should. She’s brilliant and no nonsense. I can’t wait to work with her again.

Dobby Gibson

Land O Lakes

I had the extreme pleasure of working with Lisa Morris, Founder of XPLOR. Lisa was instrumental to our team and the development of our future alumni community and the experience strategy. Lisa’s extreme knowledge in research, strategy and experience design was critical to defining our future alumni community experience and in making it a reality.  ​Her continued focus on delivering a meaningful experience for the community and to our business was always her main priority.

Becki Cedrone

The Coca-Cola Company

Lisa was great to work with and stayed in touch over the next year as we planned the 2021 conference. Her sense of humor and deep experience in Human-Centered Design were evident in her presentations.
 
She definitely walks the talk!

Wendy Lowey

The University of Iowa

RECENT WORK

What our clients have asked for recently.

A New Future of Work

Grappling with adapting to new trends, technologies, or work paradigms?

We've been working with companies to design hybrid/ flexible work experiences and ways of working that empower everyone to perform their best.  

 Onboarding  X

Is time to productivity and integration longer than desired?

 

The way companies onboard people at all levels, whether remotely or not, is an untapped opportunity. We've been designing experiences that help people get up to speed faster, contribute and feel belonging sooner, and stay longer.

Day-to-Day X

Is it hard to get things done? 
Is the time invested aligned with outcomes? 

 

When companies unburden people's days with simpler processes, systems and structures and more effective and collaborative ways of working, everything changes. We've been helping companies simplify work life, so people burn out less, and serve customers with more delight.

Innovation Learning X

Is innovation stalling?
Does learning feel like a checkbox activity? 

We craft learning experiences with intention by balancing learner needs and desired outcomes. Companies regularly seek our support in creating learning experiences for leadership development, human-centered design and innovation, team development, and more.

01

Frame

Let's connect, explore your situation, and discuss how we can partner. We'll lay out our plan together.

02

Create

Together, we'll understand needs, challenges, and opportunities, create practical and integrated strategies, solutions, and experiences that connect with people and accelerate your desired business outcomes.

03

Deliver

We help you implement and plan for what's next to ensure you sustain momentum over time.

OUR UNIQUE APPROACH 

Our design approach accelerates

your desired business outcomes.

Avoid undesirable, unusable, and unsustainable solutions, as well as backlash, low adoption, inertia, and costly missed opportunities.

WORKING TOGETHER

Let's get started.

BUILD RAVING FANS INSIDE AND OUTSIDE
GROW YOUR PROFITABILITY
GAIN A DISTINCT COMPETITIVE ADVANTAGE
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