Designing the ultimate learning experience strategy

global communications, automotive + media conglomerate

The Challenge

Help create the ultimate learning experience for employees around the world.

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The Solution

A rapid in-depth assessment of learner needs, motivations, modality preferences and experience pain points and a validation of hypotheses. Refreshed learner personas and a robust learning experience strategy encompassing learner-centered content, information architecture, and learning methods and environments.

The Impact

Leadership and cross-functional stakeholders arrived at a shared vision of the ultimate learning experience. The Learning function received business case approval for a significant investment which will fund the first phase of the new learner experience leveraging a new learning management platform and and enterprise-wide effort to organize people, infrastructure and communications for the new learner experience provisioning. The organization is currently experimenting with the new learning platform.