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WHAT WE DO

We create bold yet practical employer brand and employee experience strategies.
We design and innovate for new experiences and solutions and bring them to life. 
  We expand human-centered, experience-driven capability through coaching.

OUR SERVICES

RESEARCH + STRATEGY

Do you need to move beyond assumptions so that you can really understand how people are feeling and why and create preferable brands and experiences?

We spend quality time in exploratory research to obtain a genuine understanding of people, motivations, needs and behavior to improve their experiences with your organization leading to greater brand equity.

 

With this detailed insight we help you devise a well-defined course of action that enhances your brand and experiences at micro and macro levels, in single business units and across enterprises, and in different ways for different people.

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EXPERIENCE DESIGN

Are you ready to intentionally design for experiences people will love to deliver tangible outcomes and meaningful impact?

 

We design interactions people have with each other - with services, programs, events, processes, spaces/places, environments, technology and products. We design for experiences that encompass the first and last moments of contact with a brand and every moment between and beyond - and the entire context. We don't pass up the opportunity to design for everyday experiences because even they can be made to be impactful. Our iterative design process involves discovery, ideation, experimentation, testing and agile-style releases that minimize risk and expand learning. 

EXPERIENCE-DRIVEN CAPABILITY COACHING

Are you a leader responsible for positively influencing people's experiences for better outcomes, but need guidance and support? Do you need to expand the awareness of everyone's role in employee and customer experiences?

We offer custom designed coaching programs that begin with shifting perspectives and support you through achieving your goals.

Please contact us for a complimentary discovery session to learn more.

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WHAT PEOPLE SAY ABOUT US

R. CEDRONE

VP OF MARKETING

While Director of Alumni & Community Marketing at The Coca-Cola Company I had the extreme pleasure of working with Lisa Morris, Founder of XPLOR. Lisa was a critical element to our team and the development of our future alumni community and the experience strategy.

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Lisa’s extreme knowledge in research, strategy and experience design was critical to defining our future alumni community experience and in making it a reality.  ​Her continued focus on delivering a meaningful experience for the community and to our business was always her main priority.

W. LOMEY

SENIOR DIRECTOR, HR

We so appreciated Lisa’s willingness to present at the University of Iowa’s HR and Business Conference – 2021 (Re)Vision, Framing our Future, especially after our conference in 2020 was canceled due to the Covid-19 pandemic. 

 

Lisa was great to work with and stayed in touch over the next year as we planned the 2021 conference.  Her sense of humor and experience were evident in her presentations on

Human- Centered Design.  

 

She definitely walks the talk!

A. ZELLER

VP, EMPLOYEE EXPERIENCE

You're an amazing coach.

We have learned so much from you that has enabled us to make a tangible impact and avoid the common pitfalls.