People deserve better experiences of work and of workplaces. We design them.

Humans of the world of work - candidates, employees, free agents, and former colleagues or alumni - are the equivalent of customers and users of organizations and their offerings. They deserve better experiences. We work with our clients to make services, products, programs, jobs, workspaces, environments and workplaces more human-centered and to create engaging, emotive and meaningful experiences that humans of the world at work love. We devise the conditions that make it possible for people, organizations and business to innovate and thrive.

SEE OUR SERVICES

Our Services

Colleagues Working Together

EXPERIENCE

STRATEGY

Reveal opportunities and devise a course of action

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EXPERIENCE INNOVATION + IMPROVEMENT

Unlock new opportunities and solve them in new ways

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EXPERIENCE-CENTRICITY COACHING

Help leaders shift their mindset and develop experience-centricity

How We Can Engage With You

We can help you. At each and every step. By leading and doing, facilitating, coaching or by a blended arrangement that works best for you.

We facilitate - alignment sessions, strategy sprints, design sprints, workshops, etc.

You actively participate.

We lead and do, involving you and your customers and users along the way.

We facilitate alignment sessions, strategy sprints, design sprints, and workshops to fast track innovation.

We coach leveraging

our expertise in design research

human-centered design, organization design

+ purpose and culture.

Who We Engage +

What They Say About Our Work

We serve across multiple industries, sectors and organizations ranging in size and footprint. We work with leaders such as CEOs, COOs, CMOs, CHROs/CPOs, CIOs, Chief Experience Officers, Chief Administrators, and Heads of Business (unit or geography). Also, we work with functional leaders in HR, Recruitment, Marketing, Employer Brand, CX, Workspace/Facilities Management, IT, Community and Corporate Relations plus many other leaders who are committed to creating better experiences for humans of the world at work.

While Director of Alumni & Community Marketing at The Coca-Cola Company I had the extreme pleasure of working with Lisa Morris, Founder of XPLOR. I worked with Lisa over the course of three years, during which she was a critical element to our team and the development of our future alumni community and the experience strategy.

Lisa was instrumental in the research phase by exploring and interviewing our alumni, retirees and employees. From that research she helped us analyze the information to better understand the needs of our community and our business challenges. She helped guide the experience design for an alumni community that was grounded in insight and understanding of the alumni and retirees.

Lisa’s focus allowed me to build a strong business case to present to senior executives to secure the approval and investment. Her continued focus on delivering a meaningful experience for the community and to our business was always her main priority. 

Lisa’s extreme knowledge in research, strategy and experience design was critical to defining our future alumni community experience and in making it a reality. 

- Becki Cedrone

Our Design Process

We are believers in and passionate pracitioners of human-centered experience design. Rapid feedback, customer and stakeholder involvement, and team motivation and empowerment are just a few of the benefits that produce better outcomes for all involved.  

Here's a simplified overview of our design process in which we use a human-centered design approach and leverage design thinking and agile methodologies, tools and methods...and other contextually-relevant disciplines.

In the illustration below, customers/users = humans of the world at work = job seekers, candidates, employees, freelancers, former colleagues or alumni

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making work better by design through design

An experience design and innovation firm specializing in transforming experiences of work and of workplaces.

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