Too many workplace experiences

are left to chance.

People deserve better experiences.

We design them so that people and businesses can thrive.

Our Services

EXPERIENCE

INSIGHTS AND STRATEGY

Need to understand people and their experiences in context and move beyond assumptions?

We complete research to build a genuine understanding of people, their motivations, and their behavior - and find out how they are experiencing your organization. Armed with rich insight, we help you devise a course of action to improve people's experiences - at macro and micro levels.

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EXPERIENCE DESIGN

Ready to intentionally design and implement desired

experiences in service of the people with the people?

We facilitate your intended experience participants through a human-centered co-design process that intentionally crafts every interaction, touchpoint, and channel at any and every stage in the people's journey with your organization. And we don't skip the day-to-day experiences people having getting their actual job done. We can make those the most impactful. We can also help you rethink the operations necessary to deliver and scale these newly reimagined experiences.

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EXPERIENCE-CENTRICITY COACHING

Find yourself in a role charged with making a positive impact on people's experiences and need expertise and guidance?

We offer 1:1 coaching to help you expand your confidence and blaze your trail toward experience-centricity. Our coaching program helps leaders who want to develop (or up level) their understanding of experience-centricity or leaders who might benefit from guidance as they create an experience strategy, design new experiences, and scale.

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What Clients Are Saying

While Director of Alumni & Community Marketing at The Coca-Cola Company I had the extreme pleasure of working with Lisa Morris, Founder of XPLOR. I worked with Lisa over the course of three years, during which she was a critical element to our team and the development of our future alumni community and the experience strategy.

Lisa was instrumental in the research phase by exploring and interviewing our alumni, retirees and employees. From that research she helped us analyze the information to better understand the needs of our community and our business challenges. She helped guide the experience design for an alumni community that was grounded in insight and understanding of the alumni and retirees.

Lisa’s focus allowed me to build a strong business case to present to senior executives to secure the approval and investment. Her continued focus on delivering a meaningful experience for the community and to our business was always her main priority.

Lisa’s extreme knowledge in research, strategy and experience design was critical to defining our future alumni community experience and in making it a reality.

- Becki Cedrone

We so appreciated Lisa’s willingness to present at the University of Iowa’s HR and Business Conference – 2021 (Re)Vision, Framing our Future, especially after our conference in 2020 was canceled due to the Covid-19 pandemic.

Lisa was great to work with and stayed in touch over the next year as we planned the 2021 conference. Her sense of humor and experience were evident in her presentations on Human- Centered Design.

She definitely walks the talk!

- Wendy Loney, Senior HR Director at The University of Iowa, Office of the Vice President for Research