DESIGNING THE ULTIMATE LEARNING EXPERIENCE
Working with a global communications/automotive/media conglomerate, we helped create the ultimate learning experience for employees around the world.
We conducted a rapid, in-depth assessment of learner needs, motivations, modality preferences, and experience pain points. Compiling and synthesizing our data, we updated learner personas and drafted a robust learning experience strategy that encompasses learner-centered content, information architecture, and learning methods and environments.
We held a leadership and cross-functional workshop for stakeholders to create a shared vision of the ultimate learning experience. The Learning function received business case approval for a significant investment. The first phase of the new learner experience leveraging a new learning management platform and an enterprise-wide effort to organize people, infrastructure, and communications for the new learner experience provisioning is underway. The organization is currently experimenting with the new learning platform and has plans to embed the new model across the enterprise.