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The best experiences
don't happen by chance.
We need to design for them. 

That's what we do.

Our offer

We design for people-centered experiences that accelerate human and business value - and make the world a better place to work. 

Service Design

for EX


EXDesign Lab






Design for EX

A holistic, collaborative and practical approach to designing for new (and improving) experiences across people's journey with the organization, from the early moments to the last and everything in between.

As discrete human-centered design projects underpinned by service and experience design methods and tools, we lead you through our deeply humanistic, holistic, collaborative, and practical approach to research, strategy, design, and development of meaningful experiences. 

The opportunities for human-centered employee experience design are endless.

Explore the more common experiences that organizations can benefit from designing for with greater intentionality, here.



EXDesign Lab

Deepen your competency in  employee experience design by experimenting with human-centered behaviors and design methods while solving a real word challenge in a collaborative, learning environment.

In a learn-by-doing lab environment, we immerse you in behaviors of human-centered innovators and practical, down-to-earth design methods and tools that really work in the world of work.

We offer both private and public cohorts.


Our most popular labs are:

  • This is EXDesign Essentials Lab 

  • The Empathy to Insights Lab

  • The Experience Principles Co-Creation + Alignment Lab

  • The Imagination to Impact Lab (which covers experience mapping, blueprinting and more)


You can expect to expand your human-centricity and creative confidence and unleash the problem-solver in you. 

Catalyst Program


The EXTrailblazer Program

Coaching programs designed for EX Trailblazers -  those establishing, leading, or scaling strategic efforts to transform human experiences in the world of work. 

The times of feeling isolated are over. A sprint-like hands-on coaching program will give you a personalized experience with a leading expert who can guide you and serve as a collaborative partner. 

In our EXTRAILBLAZER PROGRAM you will be able to learn the fundamentals of employee experience and people-centered design. Through facilitated working sessions, you will be able to engage in strategic thinking and create working deliverables that help you lay the essential groundwork for an impactful employee experience program, establish an employee experience as both a mindset and approach across your organization, and more.


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